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Utilities

Sign up for your My City account to view your utility bill and make a payment online, anytime. You can also sign up for auto payments for added convenience and peace of mind. Alternatively, you can get your balance in-person at City Hall or by calling our finance team at 250-550-3636.

Utilities

Sign up for your My City account to view your utility bill and make a payment online, anytime. You can also sign up for auto payments for added convenience and peace of mind. Alternatively, you can get your balance in-person at City Hall or by calling our finance team at 250-550-3636. 

The City of Vernon takes care of providing residents and businesses with water, sewer, garbage collection, yard recycling and commercial recycling. Some of these services are provided solely by the City, and others are provided by the Regional District of North Okanagan with the City of Vernon’s involvement.

Where utilized, electricity is provided by BC Hydro in the City of Vernon, while natural gas is provided by FortisBC.

The provision of utilities by the City and corresponding rates for these utilities are governed by bylaws approved by Council. Rates recorded below are effective January 1, 2026.

Residential (Single & Multi-Family) Rates

  • https://www.rdno.ca/gvw

  • Sewer Infrastructure Base fee of $61.06 per quarter, per residential unit, includes 20 cubic meters.

    Metered services

    Metered sewer at $2.98 per cubic meter, over 20 cubic meters:

    • Based on water consumption measured from meter readings taken between mid-December to mid-March, and
    • Fee is re-calculated the first quarter each year and remains the same through the fourth quarter billing.

    Unmetered Sewer

    • Low flat sewer rate of $87.85 per quarter as per schedule; in addition to the Sewer Base Fee. Fee applicable to new owners, or customers that either do not have a meter or do not have a complete first quarter read.
    • High flat sewer rate of $175.69 per quarter as per schedule.
    • $27.59 per quarter (per 120L or 240L cart)
    • Biweekly collection
    • $25.62 per quarter (per 120L or 240L cart)
    • Weekly collection

Commercial Rates

  • https://www.rdno.ca/gvw

    • Sewer Infrastructure Base fee $63.33 per quarter for metered services
    • 80% of the consumption at $3.09 per cubic meter without a separate irrigation meter, or
    • 100% of the consumption at $3.09 per cubic meter with a separate irrigation meter
    • Non-metered where metering is possible
      • Low flat sewer rate of $155.80 per quarter as per schedule
      • High flat sewer rate of $311.60 per quarter as per schedule
    • $113.36 per quarter
    • Weekly collection, 8 bags
    • $48.57 (one collection per week on Wednesdays)
    • $77.71 (two collections per week on Wednesday & Friday)

Utility Forms

Once completed, the form can be submitted via email to COVutil@vernon.ca, or by mail or fax to City Hall using the information found on the top left of each form.

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